旅行計画から現地サポートまで、日本滞在の全行程をカバーするチャットサポート。
滞在中のレストラン予約や現地案内をご提供する専門スタッフが常駐。
多言語対応で旅のあらゆるニーズをサポートし、安心の日本旅行をお楽しみいただけます。
プランの特徴
- 完全オーダーメイドマップ
"メール相談とアンケート回答をもとに、パーソナライズされた旅行マップを作成します。厳選されたスポットを掲載し、興味や日程に合わせて訪問先を自由に選択できます。自分のペースで旅を楽しむ自由を提供します。" - 多言語チャットサポート
"知識豊富なコンシェルジュが母国語でチャットサポートを提供します。旅行中の不安や予期せぬ状況にも、いつでも気軽にご相談いただけます。" - 予約代行サービス
"旅行の翌日以降のレストランやアトラクションの予約を代行します。専門スタッフが調査し手配するため、言語の壁なく地元の体験を楽しむことができます。"
-対応エリア-
東北地方
- 青森県
- 岩手県
- 宮城県
- 秋田県
- 山形県
- 福島県
関東地方
- 茨城県
- 栃木県
- 群馬県
- 埼玉県
- 千葉県
- 東京都
- 神奈川県
中部地方
- 新潟県
- 富山県
- 石川県
- 福井県
- 山梨県
- 長野県
- 岐阜県
- 静岡県
- 愛知県
関西地方
- 三重県
- 滋賀県
- 京都府
- 大阪府
- 兵庫県
- 奈良県
- 和歌山県
中国地方
- 鳥取県
- 島根県
- 岡山県
- 広島県
- 山口県
四国地方
- 徳島県
- 香川県
- 愛媛県
- 高知県
九州地方
- 福岡県
- 佐賀県
- 長崎県
- 熊本県
- 大分県
- 宮崎県
- 鹿児島県
- 沖縄県
How it Works
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1Choose Your Plan Personal, Premium, or AI Ticket Plan — pick what suits your trip
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2Select Options & Check Out Backed by our "No Regrets" Guarantee — cancel anytime, full refund
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3Connect with Your Concierge Your pass code and chat links (WhatsApp, LINE, Messenger, etc.) will be sent on the thank-you page after checkout
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4Fill Out the Questionnaire Share your dates, interests & any special requests
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5Receive Your Custom Map & Explore! Your personalized Google Map in 3 days — concierge support from day one
Details
Support Type
AI: Handles reservation requests and reminders, recommends spots from your custom map, and provides essential information about Japan.
Concierge: A Japanese staff member with deep local knowledge will assist you personally. Powered by advanced AI translation, we can communicate naturally in any language. Please note that phone support is not available.
Trip Duration
Plans other than Premium have a set duration. Please calculate your trip duration from your arrival date in Japan through your departure date (inclusive) when placing your order.
Don't worry if you make a mistake—if you accidentally overpay, your concierge will notice and refund the difference for the correct number of days.
(As part of our "No Regrets" Guarantee, we are committed to ensuring you never lose out.)
Pre-trip consultation is available from the day you purchase Travel Concierge, regardless of your trip duration or how far in advance your trip is. There is no time limit.
Response Hours
Pre-trip chat responses and inquiries about our services are handled during business hours.
During your trip, we respond beyond business hours. However, since we use a dedicated concierge system, responses may be delayed by up to 3 hours during nighttime or other busy periods.
Reservations
All plans include reservation assistance. Your concierge can book restaurants and experiences you specify, or recommend options based on your preferences.
With the AI Ticket Plan, you can request reservations through the NANIKOKO website using AI-issued tickets. Direct chat requests with a concierge are available only with the Personal and Premium plans.
Custom Map
Based on your questionnaire and consultation, your concierge will create a personalized map just for you—featuring restaurants, attractions, and experiences tailored to your interests.
Original Handbook
We'll deliver NANIKOKO's original handbook directly to your hotel—a keepsake to guide and inspire your journey.
What is Travel Concierge?
NANIKOKO Travel Concierge is a chat-based personal support service for visitors to Japan. Message us on WhatsApp, LINE, or Messenger before and during your trip, and rely on a Japanese concierge who can take action when translation alone is not enough.
Client Success Stories
Discover how our personalized concierge service has created unforgettable experiences for visitors from around the world
Efficient Workation Planning for UK Professional
This British professional needed a perfect blend of work and leisure during their Kyoto workation. We mapped out co-working spaces with excellent WiFi and productive environments in traditional settings.
Since they applied a week before arrival, we had ample time to understand their preferences and arrange reservations at late-night restaurants that fit their work schedule, ensuring maximum efficiency during their stay in Japan's ancient capital.
Specialized Halal Dining Experience for Dubai Visitors
When these friends from Dubai reached out on the day of arrival, we immediately arranged halal-certified ramen and yakiniku experiences. Despite the last-minute request, we secured them a private matcha ceremony session.
Our custom map highlighted private dining rooms and Michelin-starred restaurants with halal options, ensuring their dietary requirements were perfectly met throughout their stay.
Creating an Authentic Honeymoon Experience in Tokyo
This French couple wanted to experience the "real Japan" for their honeymoon after being disappointed by tourist-heavy attractions during their previous visit. We curated a custom map featuring authentic local spots, hidden gems, and character merchandise stores that matched their interests.
Our recommendations focused on affordable restaurants beloved by locals, ensuring they could enjoy genuine Japanese cuisine without breaking their honeymoon budget.
Anime Sacred Sites and Shop Tours in Rural Japan
This Canadian traveler has visited Japan multiple times, but this trip was special - a pilgrimage to anime sacred sites in Gifu Prefecture. We provided detailed information about anime locations while also introducing local dining and cultural experiences.
Our custom map included scenic viewpoints and authentic rural Japanese experiences, allowing them to fully immerse in the countryside charm beyond just anime locations.