Japan Travel Concierge Plan Plan
3 concierge plans to support your entire journey
|
AI Ticket Plan
¥28,000
For those who need
just the basics Coming Soon |
Personal Plan
From ¥44,000
For customized areas & dates Get Started › |
Popular
Premium Plan
¥110,000
For unlimited areas & duration Get Started › |
|
|---|---|---|---|
AI Ticket |
Personal |
Popular Premium
|
|
| Support type | AI & Concierge*² | Concierge | Concierge |
| Trip duration | Up to 7 days | Up to 7 days*³ /Up to 14 days /Up to 21 days |
Unlimited |
| Pre-trip support duration | ✗ | Unlimited | Unlimited |
| On-trip response hours | 10:00–18:00 | Anytime*⁴ | Anytime*⁴ |
| Reservations | 3 bookings | Unlimited (selected areas only) |
Unlimited |
| Custom map | 2 areas | 2 areas (more available) |
Unlimited |
| Map updates during trip | ✗ | ✓ | ✓ |
| Calendar management | ✗ | ✓ | ✓ |
| しおり-Original Handbook | ✓ | ✓ | ✓ |
| Guarantee | ✗ | ✓ | ✓ |
| Coming Soon | Get Started | Get Started |
*² Human support available for urgent situations, such as last-minute reservation changes or unexpected travel troubles.
*³ Available in weekly increments. For trips longer than 21 days, please choose the Premium Plan.
*⁴ Pre-trip responses are available during business hours: weekdays 10:00–18:00 JST.
Details
Support Type
AI: Handles reservation requests and reminders, recommends spots from your custom map, and provides essential information about Japan.
Concierge: A Japanese staff member with deep local knowledge will assist you personally. Powered by advanced AI translation, we can communicate naturally in any language. Please note that phone support is not available.
Trip Duration
Plans other than Premium have a set duration. Please calculate your trip duration from your arrival date in Japan through your departure date (inclusive) when placing your order.
Don't worry if you make a mistake—if you accidentally overpay, your concierge will notice and refund the difference for the correct number of days.
(As part of our "No Regrets" Guarantee, we are committed to ensuring you never lose out.)
Pre-trip consultation is available from the day you purchase Travel Concierge, regardless of your trip duration or how far in advance your trip is. There is no time limit.
Response Hours
Pre-trip chat responses and inquiries about our services are handled during business hours.
During your trip, we respond beyond business hours. However, since we use a dedicated concierge system, responses may be delayed by up to 3 hours during nighttime or other busy periods.
Reservations
All plans include reservation assistance. Your concierge can book restaurants and experiences you specify, or recommend options based on your preferences.
With the AI Ticket Plan, you can request reservations through the NANIKOKO website using AI-issued tickets. Direct chat requests with a concierge are available only with the Personal and Premium plans.
Custom Map
Based on your questionnaire and consultation, your concierge will create a personalized map just for you—featuring restaurants, attractions, and experiences tailored to your interests.
Original Handbook
We'll deliver NANIKOKO's original handbook directly to your hotel—a keepsake to guide and inspire your journey.
Guarantee
NANIKOKO's
"No Regrets" Guarantee
Your dedicated concierge will be by your side—from planning to exploring—so you can enjoy Japan worry-free.
I personally guarantee:
Cancel anytime—even after your trip has begun.
Full refund. No conditions. No exceptions.
To cancel, simply message us on WhatsApp: "I'd like to cancel."
Your refund will be processed within 24 hours.
You'll keep all the memories, but your dedicated concierge won't be there for the next adventure—and your personalized guidebook and postcards will no longer be on their way.
I'm so confident in our service that I'm willing to take all the risk off your shoulders.
You have nothing to lose—only wonderful memories to gain.
Founder, NANIKOKO