¿Qué es la conserjería de viajes?
NANIKOKO Conserje de Viajes es un servicio de soporte personal basado en chat para visitantes a Japón. Envíanos un mensaje por WhatsApp, LINE o Messenger antes y durante tu viaje, y confía en un conserje japonés que puede actuar cuando la traducción por sí sola no sea suficiente.
Good to Know before You Go.
01
No local phone number.
No way to call.
Hotel contacts, booking changes, lost items — in Japan, it all depends on a phone call.
02
Translate can help you read. It can't help you act.
A sudden fever, a stolen wallet — these need someone who can call and handle it in Japanese.
03
You can't search for what you don't know exists.
Hidden local spots, unwritten rules — things you'd love but would never think to ask.
Your concierge solves it
That's what your concierge is for.
We make the calls.
You send a message.
Restaurants, hotels, bookings, changes — all handled in Japanese, on your behalf.
Trouble? We're already on it.
Lost item, medical help, police report — your concierge calls, explains, and follows up.
We share what you
didn't know to ask.
Cultural tips, local gems, insider advice — through chat, your custom map, and your handbook.
Todo lo que necesitas para un viaje sin preocupaciones
Heading to Japan? Start here.
Backed by our "No Regrets" Guarantee — full refund, anytime.
POR QUÉ NANIKOKO
¿En qué se diferencia?
La libertad de viajar por tu cuenta. El apoyo de una visita guiada. NANIKOKO te da ambas cosas.
| NANIKOKO | Visita guiada | Guía | Aplicación de traducción | |
|---|---|---|---|---|
| Viaja libremente, a tu manera | ✓ | ✕ | ✓ | ✓ |
| Personalizado según tus intereses | ✓ | △ | ✕ | ✕ |
| Llamadas y reservas en japonés | ✓ | ✓ | ✕ | ✕ |
| Asistencia en emergencias y problemas | ✓ | △ | ✕ | ✕ |
| Consejos culturales antes de que los necesites | ✓ | ✓ | △ | ✕ |
| Disponible en cualquier momento por chat | ✓ | ✕ | ✕ | ✕ |
How it Works
-
1Elige tu plan Plan Personal, Premium o AI Ticket: elige el que mejor se adapte a tu viaje
-
2Selecciona opciones y paga Respaldado por nuestra "Garantía "Sin Remordimientos"" — cancela en cualquier momento, reembolso completo
-
3Conéctate con tu concierge Tu código de acceso y los enlaces de chat (WhatsApp, LINE, Messenger, etc.) se enviarán en la página de धन्यवाद después de completar la compra
-
4Completa el cuestionario Comparte tus fechas, intereses y cualquier solicitud especial
-
5Recibe tu mapa personalizado y explora Tu Google Map personalizado en 3 días — asistencia de concierge desde el primer día
de NANIKOKO
"Garantía de "Sin arrepentimientos""
Cancela cuando quieras, incluso después de que tu viaje haya comenzado.
Reembolso total. Sin condiciones. Sin excepciones.
Cancelar es fácil: solo envía un mensaje a tu concierge. Reembolso en 24 horas.
Ten en cuenta: al cancelar, tu concierge dedicado, el mapa de viaje personalizado, el manual original y todos los demás servicios incluidos en tu plan dejarán de estar disponibles.
Client Success Stories
Discover how our personalized concierge service has created unforgettable experiences for visitors from around the world
Efficient Workation Planning for UK Professional
This British professional needed a perfect blend of work and leisure during their Kyoto workation. We mapped out co-working spaces with excellent WiFi and productive environments in traditional settings.
Since they applied a week before arrival, we had ample time to understand their preferences and arrange reservations at late-night restaurants that fit their work schedule, ensuring maximum efficiency during their stay in Japan's ancient capital.
Specialized Halal Dining Experience for Dubai Visitors
When these friends from Dubai reached out on the day of arrival, we immediately arranged halal-certified ramen and yakiniku experiences. Despite the last-minute request, we secured them a private matcha ceremony session.
Our custom map highlighted private dining rooms and Michelin-starred restaurants with halal options, ensuring their dietary requirements were perfectly met throughout their stay.
Creating an Authentic Honeymoon Experience in Tokyo
This French couple wanted to experience the "real Japan" for their honeymoon after being disappointed by tourist-heavy attractions during their previous visit. We curated a custom map featuring authentic local spots, hidden gems, and character merchandise stores that matched their interests.
Our recommendations focused on affordable restaurants beloved by locals, ensuring they could enjoy genuine Japanese cuisine without breaking their honeymoon budget.
Anime Sacred Sites and Shop Tours in Rural Japan
This Canadian traveler has visited Japan multiple times, but this trip was special - a pilgrimage to anime sacred sites in Gifu Prefecture. We provided detailed information about anime locations while also introducing local dining and cultural experiences.
Our custom map included scenic viewpoints and authentic rural Japanese experiences, allowing them to fully immerse in the countryside charm beyond just anime locations.
Heading to Japan? Start here.
Backed by our "No Regrets" Guarantee — full refund, anytime.