🗾Explore Japan Like a Local🌸

Why Choose Our Service

Japonés

¡Productos especiales enviados directamente desde Japón que no encontrarás en ningún otro lugar!

Caja Personalizada

¡Cuéntanos tus preferencias y adaptaremos el contenido de tu caja! ¡Nuevas sorpresas cada mes!

Experto en Tendencias

¡Mantente al día con nuestros compradores expertos que saben exactamente qué está de moda en Japón ahora!

Descubre Tesoros Japoneses Auténticos Mensualmente

✓ ¿Quieres probar productos japoneses genuinos pero no sabes por dónde empezar?
✓ ¿Buscas artículos únicos no disponibles en tiendas regulares?
✓ ¿Te preocupa la autenticidad al comprar productos japoneses en el extranjero?
✓ ¿Te interesan las últimas tendencias de Japón pero no estás seguro de qué elegir?

Tenemos la Solución Perfecta para los Entusiastas de la Cultura Japonesa.

Caja Japonesa Personalizada para tus Intereses

Caja Japonesa Personalizada para tus Intereses

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FAQ

FAQ

Can I use NANIKOKO's services from anywhere in the world?

Yes. You can start with online consultation and access our services from anywhere in the world. We provide accurate multilingual support through a combination of advanced AI translation technology and human verification, available 24/7.

What languages do you support?

We support all languages through accurate AI translation. All communications are carefully handled by our staff.

How long does it take to get a response to messages?

We typically respond within 30 minutes. For urgent matters, we provide priority handling.

Can I customize the monthly box contents?

Yes. We select products based on your preferences discussed during the initial consultation, considering any allergies or restrictions.

Where can I write special requests?

You can either consult with us through Messenger via the "Free Consultation" button or write in the notes section when purchasing.

Which countries do you ship to?

We currently ship to major countries in Asia, North America, Europe, and Oceania. Please inquire for specific country availability.

Can you customize boxes for specific characters I like?

Yes. We can customize based on your preferences, including specific characters. However, as product availability may be limited for certain characters, we recommend providing multiple options.

Are all products official merchandise?

Yes. We only deal with official, legally licensed products.

Are there size and weight restrictions for the box?

Yes. The weight limit is 2kg. For special requests, please consult with us separately.

Can I pause my subscription?

Yes. You can pause future deliveries by notifying us one month in advance. We're flexible about when you'd like to resume.

What is your fee structure?

All services include a free initial consultation. Specific fees vary depending on the service content and scope, which we'll explain during the consultation.

What payment methods do you accept?

We accept credit cards (VISA, Mastercard, American Express, JCB), PayPal, and various digital payment methods.

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