Japan's taxi service is renowned for its exceptional quality and reliability, offering visitors a convenient way to navigate cities. Unlike many other countries, Japan's taxi system operates uniquely - you rarely need to use apps to hail a cab, as licensed taxis are readily available on the streets. This comprehensive guide will help you understand how to use taxis in Japan efficiently and confidently.

Three Ways to Take a Taxi in Japan

1. Hailing a Taxi on the Street

The most common and convenient way to get a taxi in Japan is to hail one on the street. Look for taxis with a red "空車" (empty) sign illuminated in the windshield - this indicates the taxi is available. Simply raise your hand when you see an available taxi, and it will stop for you. Japanese taxis are known for their prompt response to hailing signals.

Key points:

• Look for the red "空車" sign or "VACANT" in English
• Stand in a safe spot where the taxi can easily stop
• If the sign is not illuminated or shows "賃走", the taxi is occupied

2. Using Taxi Stands

Major train stations, hotels, and shopping areas have designated taxi stands. These are marked with clear signs and usually have a queue line system. This is the most organized way to take a taxi, especially during peak hours or in busy areas.

Key points:

• Follow the queue line
• Wait behind the marked yellow line
• The staff at busy stands may assist you with your destination

▼Taxi Stand Locations at Keikyu Line Stations

3. Using the Taxi GO App

While not as common as street hailing, the "GO" taxi app can be useful, especially if you need a taxi at a specific time or location. Note that there is a ¥400 booking fee when using the app.

Key points:

• Download the app before your trip to Japan
• Available in multiple languages
• Additional booking fee applies

Taxi Fares and Payment Methods in Japan

Fare System

Japanese taxis operate on a standardized meter system, eliminating the need for price negotiation. The fare consists of:

• Initial fare: Covers the first 2 kilometers
• Additional charges: Added automatically for each additional distance
• Late-night surcharge: 20% extra between 10 PM and 5 AM
• Extra charges may apply for highway tolls or traffic delays

Key points:

• Meters start running when you enter the taxi
• Fares are clearly displayed on the meter throughout the journey
• No bargaining or negotiation needed

Payment Options

Most Japanese taxis accept multiple payment methods:

• Cash (Japanese Yen)
• Credit cards (major international cards accepted)
• IC cards (Pasmo, Suica, etc.)
• Digital payments (PayPay, etc.)

Important notes:

• Always confirm payment methods before boarding
• Some taxis may only accept cash
• Small bills and coins are recommended for cash payments

Useful Information for International Visitors

Communication Tips

• Look for taxis displaying the "Foreign Friendly Taxi" sticker
• Many drivers have tablets with translation functions
• Show your destination's address in Japanese when possible
• Major hotels and stations often have staff who can help call taxis
• Keep your hotel's address card handy for return trips

Rules and Etiquette

• Doors are automated - don't open or close them yourself
• Wait for the driver to fully stop and open the door
• Sit in the back seat (the left rear seat is customary)
• No tipping is necessary
• Smoking is prohibited in most taxis

Safety and Reliability

• All official taxis have meters and driver identification displayed
• Green license plates indicate registered taxis
• Drivers are required to use the most direct route
• Lost items can often be recovered through the taxi company
• Receipt available upon request